Help center · Client area

How to open a support ticket

Get help with hosting, email, domains or billing — with the full history kept in one place.

  1. Log in to your client area and choose Support.
  2. Press Open a ticket, pick the department and the service it is about.
  3. Describe the problem and attach a screenshot if you can.

We reply in the ticket and by email. For something urgent, choose priority High so it goes to the top of our list.

Updated 13 Nov 2026

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